Ordering Information
HOW TO ORDER:
1. Download and
print our order form (pdf format). Fill out and mail with
your payment to us. If you
have problems downloading
this form, please email
us.
2. Use our Email Order Form. We will send you a
confirmation/invoice by email and you can then mail your payment to
us. If you are ordering a custom piece, you can email or send
photos to us.
3. Call us at 207-763-3175 between
8:00 a.m. and 5:00 p.m., EST, then
mail us your payment.
METHOD OF
PAYMENT:
We
accept personal checks or money orders (U.S.
Dollars only) made out to Elysium Woodcarvings.
We also accept PayPal. You do not need to have a PayPal account
to make your payment. We will email you an invoice. Click
on the PayPal logo. This will take you to the PayPal site
where you can choose to pay by credit card, bank account, or PayPal
account. Your private information is retained and managed by
PayPal, not Elysium Woodcarvings.
If you are a resident of Maine,
5% sales tax must be added to your order.
SHIPPING:
Shipping will usually be via Parcel Post or Priority
Mail.
Certain sculptures require additional shipping charges, as noted on
our website. Please see specific items for details. Express
shipping is available at
an additional charge. Please see the chart below for shipping
charges:
Shipping
Charges for Contiguous U.S. Only
For
subtotal of: Add:
Up to $35.00
$ 8.00
$35.01 -
$80.00 $12.00
Over
$80.00 We will advise
Three-dimensional pieces are
generally
shipped via UPS Ground. We will advise shipping costs for these
pieces.
We
do not ordinarily
ship outside of the contiguous United States.
However, please let us know if you have another destination, and we
will advise you of the shipping charges.
DELIVERY
TIMES:
Allow 3-4 weeks for delivery on two-dimensional items. We will notify
you if delivery time is longer than 4 weeks. All three-dimensional
pieces require 2-4 months to be created.
OUR
GUARANTEE:
We unconditionally
guarantee all of our sculptures. If you are not fully satisfied, we
will gladly exchange the piece for one of equal value, or refund your
purchase price upon return of the sculpture.