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Customer Services

Contact Us

If you would like to sign up for service, you may visit us in our office at:
133 Back Meadow Road
Nobleboro, ME 04555
Or give us a call and we'll be happy to talk to you about our services:
Damariscotta area
Lincolnville Area
Union Area
563-9929
763-9929
785-9929

DSL

We offer high-speed DSL service in selected areas. Please visit our DSL page for more information.

Dial-Up Access

You may download our sign-up sheet and mail it to us at either of the above locations with a check.
Tidewater Form for Tidewater Telecom phone customers
Lincolnville Form for customers of Lincolnville Telephone
You will need Adobe Acrobat Reader to view the sign-up sheet. To meet your unique Internet access needs, we are currently offering these different rate plans.

Plan Name Cost Number of
Hours
Per Month
Cost Per
Hour
Overtime

Basic Plan $9.95 15 hours $1.25/hour
Deluxe Plan $15.95 50 hours $1.00/hour
Unmetered Plan $20.95 No Hourly Limit (see AUP)
Power User Plan $39.95 200 hours $0.75/hour
Additional Mailbox $5.00 per month
Additional Web Space $1.00/megabyte per month
Each account includes one e-mail box and 5 megabytes of web space.
See our Acceptable Use Policy for other miscellaneous fees.

Activation fees:
  • Any dial-up plan: $10 (includes software).
We provide local dialup access to the following Maine exchanges:
Belfast (218, 338, 930)*
Boothbay Harbor (633)*

Bremen (529)
Camden (230, 236, 706)
Damariscotta (563)
Liberty (589)*
Lincolnville (763)
Lincolnville Beach (789)
Morrill (342)*
New Harbor (677)
Nobleboro (563)
North Whitefield (549)
Rockland (593, 594, 596)*
South Bristol (644)
Sheepscot (586)
Union (785)
Waldoboro (832)*
Warren (273)*
Washington (845)*
Wiscasset (882)*
* Requires the Premium Calling Plan for local access

Friday, 11-Feb-2011 09:33:15 EST   For info, contact Webmaster@Tidewater.Net