DSL Information Page
Coastal Telco Services can now offer high-speed Internet access via Digital Subscriber Line (DSL) technology. DSL is full-time internet access; no hourly limits apply.
Please read this page, our Acceptable Use Policy, and the DSL Service Agreement. If you would like to get DSL, please download our DSL Application and bring it into our Lincolnville or Nobleboro office.
Tidewater DSL Application for Tidewater Telecom customers
Lincolnville DSL Application for Lincolnville Telephone customers
You will need the free Adobe Acrobat Reader to view the sign-up sheet.
Service is available in all locations served by Lincolnville Telephone and Tidewater Telecom.
Services
Coastal Telco has three DSL plans: DSL Standard, DSL Deluxe and DSL Super.
DSL Standard:
DSL customers will receive the following services:
- High-speed access up to 768kbps - approximately 15 times faster on download and 25 times faster on upload than conventional 56k modems
- Five e-mail accounts - additional e-mail accounts are available at $5 per month
- One dynamic IP address. Please contact Coastal Telco Services if a static IP or multiple addresses are needed.
- Dial-up Access - Each DSL customer is allowed 15 hours of dial-up connect time for use when the customer is not at their DSL site.
DSL Deluxe:
All the great features of DSL Standard but with up to 3 mbps of downstream access and 1 mbps of upstream access to the Internet.
DSL Super:
All the great features of DSL Standard but with up to 6 mbps of downstream access and 1 mbps of upstream access to the Internet.
Not all speeds are available in all locations. DSL speeds are dependent on many factors, including distance to the customer. Please call to determine availability of service.
Customer Supplied Equipment
The customer shall supply computer and communications equipment that meets or exceeds the following requirements:- Paradyne or Zhone DSL modem (call for model number and price) (available from CTS)
- CAT5 Ethernet cable (available from CTS)
- DSL phone filters (available from CTS)
Computer Requirements
PC Compatible Systems:- Interface: twisted pair Ethernet Network Interface Card
- Operating System: XP*, Vista*
Macintosh Systems:
- Interface: twisted pair Ethernet Network Interface Card
- Operating System: Mac OS X*
* Please Note: You may need to have the original Operating System diskettes or CD available at time of installation if you do not have an Ethernet card in your computer.
Charges
Initialization Fee:
No 1 year contract: $124.00
1 year contract: $25.00*
*If DSL service is cancelled within one year of installation, a $99.00 fee will be billed to your account.
Monthly Service Charge:
DSL Standard: $37.95 per month (768 kbps down and up)
DSL Deluxe: $42.95 per month (3 mbps down/1 mbps up)
DSL Super: $47.95 per month (6 mbps down/1 mbps up)
All DSL plans include 15 hours of dial-up time per month
| Average Bandwidth 0-25% 25-50% 50-75% 75-100% |
Surcharge no surcharge $10 $30 $75 |
Additional E-mail Accounts: $5 per month per account
Reactivation Charge: $25
| A reactivation charge will be required to reactivate any disabled account, whether cancellation is initiated by Customer or by CTS for non-payment or any other breach of this Agreement or policy in this Agreement. This reactivation charge is in addition to any outstanding charges for DSL internet service. |
Dial-Up Access:
| DSL Customers may use traditional analog dial-up service via CTS local access numbers. CTS shall provide all DSL Customers with 15 hours of dial-up service per month; additional hours will be billed at $1.25 per hour. If a customer requires more than the 15 hours per month of dial-up access they can call to set up the additional dial-up hours and charging for the additional dial-up time. |
